Car Hire Policy
Last updated: 18 December 2025
This Car Hire Policy applies to car rental enquiries and requests submitted through www.immoria.es (the “Website”). By using the car hire enquiry or redirection services on the Website, you acknowledge and accept this policy.
Immoria Property Group Group acts solely as an intermediary and does not provide car hire services directly.
1. Intermediary Role
Immoria Property Group facilitates contact and redirection to independent third-party car rental companies (“Rental Providers”). We do not own, manage, insure, maintain, or supply vehicles.
Any car hire agreement is concluded directly between the client and the Rental Provider and is governed exclusively by the Rental Provider’s own terms and conditions.
2. Vehicles and Images
All vehicles supplied by Rental Providers are Spanish registered, left-hand drive, and insured in accordance with Spanish legal requirements.
Images, photographs, descriptions, or examples of vehicles displayed on the Website are provided for illustrative purposes only. The vehicle supplied may be similar to, but not necessarily identical to, the vehicle shown. Vehicle models, specifications, features, colour, or equipment may vary depending on availability.
Immoria Property Group cannot guarantee the exact make or model of any vehicle displayed.
3. Driver Requirements
Driver eligibility requirements are determined by the Rental Provider. In general, Rental Providers require that:
-
Drivers are at least 25 years of age
-
Drivers hold a valid UK or European driving licence
-
The driving licence has been held for a minimum of two (2) years
-
Acceptance of additional drivers is subject to the Rental Provider’s policies.
4. Collection and Return
Vehicle collection and return locations, including airport delivery options, are determined solely by the Rental Provider. Vehicles must normally be returned to the same location from which they were collected, unless otherwise agreed directly with the Rental Provider.
Immoria Property Group has no control over delivery, availability, or timing.
5. Fuel Policy
Fuel policies are established by the Rental Provider. Vehicles are generally supplied with a specific fuel level and must be returned with the same level, unless otherwise agreed directly with the Rental Provider.
6. Roadside Assistance
Where roadside assistance or recovery services are offered, these are provided exclusively by the Rental Provider and are subject to their conditions.
7. Payments, Deposits and Insurance
All payments, deposits, guarantees, insurance coverage, and excess arrangements are handled directly between the client and the Rental Provider.
8. Damage, Key Loss and Liability
Any damage, accident, loss, theft, or key replacement is governed exclusively by the Rental Provider’s rental agreement. The client is responsible for complying with the Rental Provider’s obligations and policies.
9. Fines and Violations
All parking fines, traffic violations, tolls, or penalties incurred during the rental period are the sole responsibility of the client and must be settled directly with the relevant authorities or Rental Provider.
10. Liability Disclaimer
Immoria Property Group shall not be liable for:
-
Vehicle condition, availability, or suitability
-
Differences between illustrated and supplied vehicles
-
Accidents, breakdowns, damages, or losses
-
Disputes between clients and Rental Providers
-
Charges imposed by Rental Providers
All claims must be addressed directly with the Rental Provider.
11. Governing Law
This Car Hire Policy is governed by Spanish law. Any matters relating to the rental agreement itself are subject to the governing law specified by the Rental Provider.
12. Contact
Immoria Property Group
Website: www.immoria.es
Email: info@immoria.es


